Majority of agents you may speak to put mercantile questions on the top of the list. They work for big firms getting fixed salaries and earn a bonus for each client. Their main goal is to sign up a contract, thereby further difficulties are not of a much interest. Money flows with no responsibility. I am my own boss, thus I am the one to solve all the problems and cannot shift off a load of anxiety on someone else. There is no sense putting each other under high level stress conditions. I will immediately let you know as soon as I notice any circumstances that would complicate your life here or make your arrival impossible by default. If your case is resolvable we will make every effort to overcome it, otherwise you will be provided with suggestions within my competency or given a direction where it is more likely to succeed.